How to cancel your Resume Now subscription
To cancel Resume Now, sign in and use the online cancel page under My Account and My Settings, or contact customer service by phone (844-351-7484 in the US), email or chat. Keep the confirmation email with your cancellation number. Its terms say it may refund you if you cancel before the trial ends.
Building, editing and downloading are free. Downloading the PDF needs a free account.
Every step and contact detail here is from Resume Now's own terms of use and contact page, read on October 3, 2026. Prices are from its pricing page as read on October 2, 2026; on October 3 that page refused our connection.
Before you start: find the charge
Resume Now's contact page says its charges appear on statements as ResumeNow, Resume-Now.com, BLD*Resume-Now.com or PayPal *RESUME-NOW. Note the date and amount: you will want them if you ask for a refund.
If you see the charge but do not remember signing up, its contact page suggests searching your email (spam folder included) for messages from Resume Now, then trying to sign in or reset your password with that address. If no account turns up, contact customer service.
As of October 2, 2026, its pricing page says the 14-day plan "auto-renews at $23.95, billed every 4 weeks", and the annual plan "Auto-renews each year".
Option 1: cancel online
- Sign in at resume-now.com with the email you signed up with.
- Go to My Account and My Settings. Resume Now's terms (section 10.6) say the "online cancel page" is there; its contact page calls these "self-serve options in your dashboard".
- Follow the cancellation to the end.
- Wait for the confirmation email. The terms say: "Resume-Now will send an email with a cancellation number to confirm any cancellation request."
The Resume Now pages we could read do not name the buttons on the cancel page, so we do not guess at them.
Option 2: cancel by phone, email or chat
Its contact page answers "How do I cancel my subscription?" with: "Contact us by phone, email, or chat, and Resume Now's customer service team will be happy to assist you."
| Channel | Details, as listed on October 2, 2026 |
|---|---|
| Phone, US | 844-351-7484. Monday to Friday 8:00 AM to 8:00 PM CST, Saturday 8:00 AM to 5:00 PM CST, Sunday 10:00 AM to 6:00 PM CST |
| Phone, UK | 0808-196-2655. Every day 9:00 AM to 9:00 PM GMT |
| [email protected] | |
| Chat | "Ask Rae", on the contact page, which offers "Cancel my account" as a topic |
Email leaves a written record with a date, which helps if anything goes wrong later. Here is one to copy:
Only ask for what is true for you: delete the line about the trial if it does not apply.
Resume Now vs ResumeGood
Resume Now's column comes from its pricing page (October 2, 2026), and its terms and help article (October 3, 2026), the same sources as is Resume Now free.
| Resume Now | ResumeGood | |
|---|---|---|
| Build a resume | Free, by its terms (section 10.1) | Build free |
| Download as PDF | Part of a paid plan | PDF download free with a free account |
| Download as Word | Part of a paid plan ("PDF and DOC") | Not offered (PDF only) |
| Account needed to download | Yes: its help article says the free .txt download needs a free account | Yes, a free account |
| Card needed | Not stated for the free .txt download; paid plans start with a charge | No card |
| Price | 14-Day Full Access $2.45; Annual Access $70.20 a year | Building, editing and downloading are free, with an optional AI rewrite by Jobician for $2.99 |
| Renewal | 14-day plan auto-renews at $23.95, billed every 4 weeks; annual plan auto-renews each year | No subscription to renew |
| How to cancel | Online cancel page under My Account and My Settings, or phone, email or chat | Nothing to cancel |
What Resume Now's terms say about refunds
Section 10.6 of its terms: "Resume-Now may issue a refund if notice of cancellation of your subscription is provided before the end of the trial period, if a trial period is offered. Resume-Now does not guarantee refunds after trials are expired."
Its pricing page lists a "Money-Back Guarantee" and the line "Get your money back if you're not satisfied." The pages we could read give no other conditions for that guarantee, so ask for the refund in your cancellation message, as in the email above.
If you never get a confirmation
The terms say: "If you do not receive this confirmation and still wish to cancel, please contact our customer service department directly for further assistance." Its contact page adds: check your spam or junk folder first. Until you have the cancellation number, treat the subscription as still active.
If you are still charged after cancelling
Steps 3 and 4 are the FTC's advice for any subscription:
- Write to the company. Reply to Resume Now by email with your cancellation number, the date you cancelled and the charge you are disputing. Keep a copy, and notes of any calls.
- Watch your statements for charges after the date you cancelled.
- Contact your card issuer. If a company "won't stop charging your account after you told them to cancel your subscription", the FTC says to file a dispute with your credit or debit card company, and to keep any letters, notes or emails about what happened. Tell them exactly what happened.
- Report it to the FTC or to your state attorney general, if it is not resolved.
What Resume Now does well here
Resume Now gives you four ways to cancel: an online cancel page, a phone line open seven days a week, email and chat. Its terms promise a confirmation with a cancellation number, which gives you proof. Use that.
If you still need a resume after cancelling, ResumeGood lets you build, edit and download one free; the download needs a free account.
Questions
Can I cancel Resume Now online?
Yes. Its terms say you can cancel through "the online cancel page under My Account and My Settings", and its contact page mentions "self-serve options in your dashboard".
What is the Resume Now customer service number?
As listed on its contact page on October 2, 2026: 844-351-7484 in the US, and 0808-196-2655 in the UK. The email address is [email protected].
Will I get a refund if I cancel Resume Now?
Its terms say Resume Now "may issue a refund" if you cancel before the end of the trial period, and "does not guarantee refunds after trials are expired". Its pricing page also lists a money-back guarantee. Ask for the refund in writing when you cancel.
I cancelled but got no confirmation email. Is it cancelled?
Do not assume so. Its terms say it sends an email with a cancellation number for every cancellation request. Check your spam folder, and if it is not there, contact customer service again.
What is BLD*Resume-Now.com on my statement?
It is one of the names Resume Now's contact page says its charges appear under, along with "ResumeNow", "Resume-Now.com" and "PayPal *RESUME-NOW".
Does cancelling stop the renewal straight away?
Its terms say your "obligation to pay fees continues through the end of the subscription period until you cancel your subscription". Cancel before the next renewal date to avoid the next charge.
Sources
- Resume-Now: Terms of use (effective April 15, 2024), sections 10.1, 10.5 and 10.6, Read October 3, 2026
- Resume-Now: Contact us (phone numbers, hours, email, chat, billing statement names), Read October 3, 2026
- Resume Now: Pricing and subscription details, Read October 2, 2026
- Resume Now: How to use Resume Now's resume builder for free, Read October 3, 2026
- FTC: Getting in and out of free trials, auto-renewals, and negative option subscriptions, Read October 3, 2026
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